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Now that all communication runs digitally via third parties; how do you stay in contact with your guests as a hotel?

GuestCompass is the tool for your communication with the guest during their stay.

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Online guest experience

For online communication with the guest the following conditions are important:

  • Always in your own name and brand
  • Super relevant, what is happening here and now
  • Curated offering, not everything needs to be in the tool
  • Storytelling, make online personal

It is not an app

Hotels are experiencing something we have called: “App fatique”. Guests are less willing to download an app for a stay of two to three nights. GuestCompass is therefore directly accessible via the internet. In the hotel or even before arrival.  You do not have to download anything.

Check here some live show cases_

Articles

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Using the QR code

Use a QR code to activate the GuestCompass and reduce paper use in the hotel. Your camera phone can scan the QR code. Try it yourself!

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Open Sesame

A guest opens the door with his or her mobile. Then turns on the light and chooses the ideal temperature. This is not a fantasy but reality ...

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Expansion of our healthcare trial

In collaboration with Bureauvijftig, after a trial at one location at De Zorgboog, the use of the GuestCompass is now extended to three locations.